Disruptions to bin collections

Occasionally, bin collections are missed for a variety of reasons including weather conditions, road closures, or vehicles being in for maintenance and repair.

What to do if we missed your bin

If your bin was missed please leave it out in the first instance. 

If the missed collection is listed on this page, you don't need to report it. If it isn't listed, before reporting a missed bin please make sure that: 

• You presented your bin by 7am
• The bin was not collected by 4.45pm
• The bin was not tagged

If you find yourself accumulating additional household recycling and waste, please remember you can take it to a recycling centre. 

To view your household collections schedule, check your bin dates.

When we will collect

Where we don't otherwise indicate on this page, if we don't collect your bin within five days, we will collect excess on the next scheduled collection day for that same bin, unless it was originally tagged or not presented.

Recently missed bins

10th February 2026

We weren't able to collect trade refuse from the following areas, we will return on Friday 13th February:

• Blackhill
• Cairnbulg to Inverallochy
• Crimond
• Lonmay
• Memsie
• Rathen
• St. Combs
• St. Fergus
• Tyrie

9th February 2026

We weren't able to collect household bins from the following areas, we will return on Friday 13th February:

• Alford, we aim to return this week:
  • Archballoch Farm through to Maggart heugh
  • Kingsford Farm Road
  • Kingsford Road
  • Torries
  • Tough Village
• Cothal
• Colpy
• Fordyce: St Tarquins Place
• Gardenstown:
  • Bankhead
  • Church Road
  • Craigen Terrace
  • Denside
  • Fernie Brae
  • Gaden Crescent
  • Gamrie Brae
  • Harbour Street
  • High Street
  • Main Street
  • New Ground
  • The Green
• Insch rural
• Keithhall
• Kintore
• Mill of Boyne: Scotsmill Bridge to B9121
• Oldmeldrum rural
• Portsoy: Queens Gate
• Sandend: Seaview Road to Sandend Harbour

5th February 2026

We weren't able to collect household bins from Potarch: Old Military Road between Potarch Cottage and Mains of Potarch/Greenlands. We will return for these on Friday, 6th February.

4th February 2026

We weren't able to collect household bins from the following areas, we will return Friday 6th February:

• Auchlunies
• Banchory Devnick
• Ballater: Pass of Ballater, we aim to return when access is allowed
• Cammachmore
• Crathie, we aim to return 5th February:
  • Balmoral Estate
  • Easter Balmoral
  • Khantore
  • Lochnagar Distillery
  • Mains of Abergeldie
• Muchalls
• Newtonhill
• Netherlay House
• Portlethen
• Strathdon, we will take extra on next collection:
  • Ardgeith Fishery road through to Hillockhead
  • Culfork
  • Candacraig Cottages
  • Corgarff Castle
  • Edinglassie
  • Fleuchats
  • Glenbuchat
  • Heugh-head
  • Lost
  • Waterside

We weren't able to collect trade paper and cardboard recycling in the following areas, we hope to return by Friday, 6th February:

• Ballater
• Braemar
• Tarland

3rd February 2026

We weren't able to collect household bins from the following areas, we will take extra on the next collection date for the same bin type:

• Bankhead
• Baudygaun to Tolmauds
• Cushnie, we aim to return for these on Wednesday, 4th February
• Fettercairn, we will return by the end of the week:
  • Fasque Estate
  • Little Thornton
  • Little Strath
  • Railway Road
• Glenkindie: Buchaam Farm
• Laurencekirk, we will return by the end of the week

29th January 2026

We weren't able to collect household bins from the following areas, we will return on Friday 30th January:

• Back of Bennachie
• Bogentassie junction to Lumphanan
• Fetternear
• Kintocher junction to Lumphanan crossroads
• Monymusk
• Westhill:
  • Crombie Circle
  • Crombie Close
  • Crombie Drive
  • Crombie Wynd

28th January 2026

We weren't able to collect household bins in the following areas of Banchory, we will return on Thursday, 29th January:

• Arbeadie Ave
• Arbeadie Road
• Dalvenie Road
• Dee View
• High Street
• Highfield
• Hill View
• School Hill
• Upper Arbeadie Road